Complicated medical cases managed in Ghana require a lot of facilitation and medical overseeing. The WARA in affliation with International SOS medical team stays fully involved in all such cases providing all the necessary logistics, equipment, referrals, diagnostics or liaison with international insurance companies or support required. This minimized your health risks and ensures that at all times the best decisions regarding your healthcare are always made.
DAILY HOSPITAL VISITS
Should you as our client require a hospital admission, we provide ground ambulance transport for you as part of your membership to the hospital and ensure that your admission is immediate. We then hand you over to the receiving medical staff. We have an established network of contacts and specialist physicians to assist you at the most appropriate institution available for your diagnosis and treatment.
The decision of where to admit you is possibly the hardest and also most crucial decision our team makes. It will depend entirely on your current diagnosis and the health care treatment which you require at the time. We do not utilize any one facility more than another but will utilize specific facilities for particular well defined health care diagnoses and purposes. This can also change from one time to another depending on surgeons or specialists availability. Our health care team will make the most appropriate decision at the time of an emergency according to your personal health needs.
Our telephone hotlines link you directly to our medical assistance center 24 hours a day, 7 days a week, 365 days a year. The many physicians specialists with whom we work offer a high quality of health care and will ensure you receive the highest level of medical treatment available in Ghana. Our hotline numbers are only available to our registered members. If you are a WARA affiliated with International SOS member please don’t give our hotline numbers out to friends rather encourage them to become members as unless they are registered with us we cannot assist them.
It should be clarified and stressed that we provide our medical services for our registered signed up members only and do not operate on an on call basis.
As a member if you should become admitted into hospital under our care in Accra, one of our medical team members will continue to visit you daily until you are discharged or repatriated to your home country. This is to ensure that all your needs are met in the facility where you are admitted. It also gives us the opportunity to monitor your treatment and recovery process. Should you take yourself to hospital please inform us so we can visit you and assist you.
Should the treating hospital facility require any equipment or medications to assist in your treatment we can provide this to them. Should you be required to visit another facility in order to receive a specialized treatment or diagnostic procedure we will transport you there in our ambulance accompanied by one of our medics.
If you are in an intensive care unit and in an unstable condition we will visit you twice a day. In addition to our daily visits, we will communicate with your insurance company should they require any information or medical reports. This way we can assist them in planning and deciding for any international medical repatriation which you may require back to your home country.
LIASON WITH YOUR INTERNATIONAL INSURANCE COMPANY
As mentioned above, in the event that the seriousness of your illness or medical condition requires a repatriation or air evacuation out of Ghana back to your home country or another country of medical competence, WARA in affiliation with International SOS will liaise directly with your international insurance company. We assist them by providing them with the essential and necessary medical information and reports they require to make their decision to repatriate you.
We also provide them with daily medical reports on your current health condition and treatment process. We provide them with all the necessary support and facilitation that they may require when they come and get you. In the event that your insurance company sends an air ambulance to collect you we will transport you to the runway and hand you over to the international assistance company.
We highly recommend all travelers, visitors and long term expatriate resident workers in Ghana to ensure that they have a good comprehensive international travel insurance that includes international evacuation as Ghana health care is not of the same standard expected in the developed world.